RENTNOTICE.COM — TERMS OF SERVICE
Effective Date: April 9, 2026 | Last Updated: April 9, 2026
Operator: Prelien LLC, a California limited liability company
1. ACCEPTANCE OF TERMS
By accessing or using rentnotice.com, creating an account, generating any document, or completing any transaction through the Platform, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms") in their entirety. If you do not agree to these Terms, you must immediately cease all use of the Platform.
These Terms constitute a legally binding agreement between you and Prelien LLC. Your continued use of the Platform following any modification to these Terms constitutes acceptance of the modified Terms.
2. NATURE OF SERVICE — NOT A LAW FIRM
RentNotice.com is a document mailing platform. We are not a law firm, we are not attorneys, and we do not provide legal advice. No attorney-client relationship is formed by your use of this platform under any circumstances. Notice forms are provided as-is and should not be considered legal advice, though they are drafted to reflect current California law. It is your responsibility to verify that any notice prepared using our service is appropriate for your jurisdiction and to discuss and obtain approval from your attorney prior to use. All fees are for document processing and postage services only.
Specifically:
- We do not provide legal advice, legal opinions, or legal strategy of any kind.
- We do not recommend which type of notice to use for your specific legal situation.
- We do not evaluate whether your grounds for serving a notice are legally sufficient.
- We do not represent you in any court proceeding, administrative hearing, or legal dispute.
- Nothing on this Platform, in our documentation, in our help content, or communicated by our support staff constitutes legal advice.
By using this platform you explicitly acknowledge and accept the inherent risks associated with self-prepared legal forms and waive any claim against RentNotice.com, Prelien LLC, and their respective owners, agents, and affiliates arising from your use or misuse of any form generated herein.
The Platform provides self-help document preparation tools for users who have independently determined what documents they need. All legal decisions — including which notice type to use, what amounts to claim, and how to proceed with any legal action — are made solely by you, the User.
If you need legal advice, consult a licensed California attorney.
3. DOCUMENT PREPARATION DISCLAIMER
3.1 No Warranty of Legal Sufficiency
rentnotice.com makes no warranty, representation, or guarantee — express or implied — that any document, notice, affidavit, or other output generated through the Platform will:
- Be found legally sufficient by any court, judge, or opposing party;
- Comply with all applicable federal, state, county, or municipal laws, codes, ordinances, or regulations in effect at the time of service;
- Withstand legal challenge by any tenant, occupant, or their counsel;
- Support or result in a successful unlawful detainer judgment or any other legal outcome;
- Satisfy any jurisdiction-specific requirements not reflected in our templates at the time of generation.
3.2 User Responsibility for Accuracy
You are solely responsible for the accuracy, completeness, and truthfulness of all information you enter into the Platform. The Platform generates documents based entirely on the information you provide. We do not verify, validate, or independently confirm any information you submit, including but not limited to:
- Tenant names and contact information
- Property addresses and unit numbers
- Rent amounts claimed
- Rental periods
- Lease terms
- Prior notice history
- Local rent control or stabilization status
Any error in information you provide may render the resulting document legally defective. No refund will be issued for documents generated from inaccurate user-provided information.
3.3 Jurisdiction Disclaimer
California landlord-tenant law is subject to frequent change at the state, county, and municipal level. Local ordinances — including but not limited to rent stabilization ordinances, just cause eviction requirements, and notice content requirements — vary by jurisdiction and are amended regularly. While we make reasonable efforts to keep our templates current, we make no guarantee that the Platform reflects the most current legal requirements for any specific jurisdiction at the time you generate a document.
You are responsible for independently verifying that the document generated meets all applicable legal requirements for your specific property location before serving any notice.
3.4 Jurisdiction Coverage Limitations
City filing requirements are available for select California jurisdictions only. The Platform's jurisdiction-aware features cover known municipalities at the time of document generation. Coverage is not guaranteed for all California cities, counties, or municipalities. User is responsible for independently verifying all local filing requirements applicable to their property. Where city filing mailing is selected, we will mail to the jurisdiction on file for that city. Jurisdictions marked with an asterisk (*) indicate partial or best-effort coverage. See current coverage list at rentnotice.com/jurisdictions.
4. MAILING SERVICES
4.1 Third-Party Mailing
Where you have selected a mailing service option, rentnotice.com uses third-party postal and mailing services, including the United States Postal Service (USPS), to dispatch certified mail copies of notices on your behalf.
4.2 Force Majeure — Mailing Delays
rentnotice.com shall not be liable for any delay or failure in dispatching mailing services caused by circumstances beyond our reasonable control, including but not limited to acts of God, extreme weather, pandemic, acts of war or terrorism, USPS disruptions, government-mandated closures, power outages, or any other Force Majeure Event.
In the event of a Force Majeure Event, mailing will be dispatched on the next available business day. No refunds will be issued for mailing delays caused by Force Majeure Events.
4.3 Mailing Cutoff Times
We establish daily mailing cutoff times to ensure same-day dispatch. If you complete your notice after the posted daily mailing cutoff time, your mailing will be dispatched on the next available business day. By proceeding past that notification, you accept the adjusted service date.
4.4 USPS Delivery
Once a mailing has been tendered to USPS, delivery is subject to USPS terms, schedules, and operations. We are not responsible for USPS delivery delays, lost mail, misdelivery, or any failure by USPS to deliver your mailing.
5. REFUND POLICY
All fees paid to rentnotice.com are non-refundable once services have been rendered, including document preparation fees, mailing fees, platform subscription fees, and jurisdiction fees. Exceptions will be made solely at our discretion and only in cases of documented Platform error that prevented document generation entirely.
6. CHAIN OF CUSTODY AND AFFIDAVIT OF SERVICE
6.1 User Certification
By completing and signing an Affidavit of Service through the Platform, you certify under penalty of perjury under the laws of the State of California that the information contained in the affidavit is true and correct. Providing false information in a legal declaration is a criminal offense under California law.
6.2 Photo and GPS Evidence
GPS coordinates and timestamps captured through the Platform's paper trail chain of custody feature are derived from your mobile device's location services. We do not guarantee the accuracy of GPS data reported by your device.
6.3 Platform Records
While we maintain paper trail chain of custody records, we make no guarantee of permanent, uninterrupted, or indefinite record retention. You should retain copies of all generated documents independently of the Platform.
7. USER REPRESENTATIONS AND WARRANTIES
By using the Platform, you represent and warrant that:
- You are at least 18 years of age;
- You have the legal authority to serve the notice you are generating;
- All information you provide is accurate, complete, and truthful;
- You will use the Platform only for lawful purposes;
- You will not use the Platform to harass, intimidate, or retaliate against any tenant;
- You understand that the Platform is a document preparation tool and not a substitute for legal advice.
8. PROHIBITED USES
You may not use the Platform to generate notices containing false or fraudulent information, serve notices in bad faith or for retaliatory purposes, circumvent the Platform's technical operations, resell access without authorization, reverse-engineer Platform content, or violate any applicable law.
9. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRELIEN LLC'S TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL FEES YOU PAID IN THE THIRTY (30) DAYS PRECEDING THE CLAIM. IN NO EVENT SHALL PRELIEN LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Prelien LLC from any claims, liabilities, damages, losses, costs, and expenses arising out of your use of the Platform, any document generated, your service of any notice, your violation of these Terms, or your violation of any applicable law.
11. INTELLECTUAL PROPERTY
All content, templates, design elements, workflows, software, and proprietary logic on the Platform are the exclusive property of Prelien LLC. You are granted a limited, non-exclusive, non-transferable license to use the Platform for its intended purpose.
12. PRIVACY AND MARKETING COMMUNICATIONS
Your use of the Platform is governed by our Privacy Policy, incorporated by reference.
Email Marketing Consent. By providing your email address and accepting these Terms, you expressly consent to receive promotional, transactional, and informational email communications from Prelien LLC and RentNotice.com, including but not limited to:
- Product announcements, new notice types, and feature updates;
- Promotional offers, discounts, and loyalty benefits;
- Educational content related to California landlord-tenant law, property management, and best practices;
- Service updates, jurisdiction expansions, and compliance alerts;
- Partner offers from vetted service providers relevant to property owners and managers.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any marketing email. Unsubscribing from marketing does not affect transactional communications necessary for the delivery of services you have purchased (e.g., order confirmations, mailing receipts, affidavit delivery).
We will never sell your email address to third parties. Marketing emails will comply with the CAN-SPAM Act and the California Consumer Privacy Act (CCPA).
13. MODIFICATIONS TO TERMS
Prelien LLC reserves the right to modify these Terms at any time. Continued use following modification constitutes acceptance.
14. SMS NOTIFICATIONS
14.1 Landlord Authorization — Text2Confirm™
By creating a notice on RentNotice.com, the landlord expressly authorizes Prelien LLC, operator of RentNotice.com, to send an initial SMS notification to the tenant's phone number provided during notice creation. This message is sent on behalf of the landlord for the sole purpose of initiating the RentNotice Text2Confirm™ fraud prevention and notice verification service. The message will identify RentNotice.com as the sender, reference the landlord by name, and provide the tenant with the opportunity to opt in to receive verification details. No further messages will be sent without tenant consent. The landlord represents and warrants that the phone number provided belongs to the tenant named in the notice and was obtained as part of the tenancy agreement.
14.2 Tenant SMS Consent
By providing your phone number and replying YES to our opt-in message, you consent to receive SMS notifications from RentNotice regarding legal notices served to your address. You can opt out at any time by replying STOP. Reply HELP for assistance. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
15. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by California law. Disputes shall be resolved in Los Angeles County courts.
16. SEVERABILITY
If any provision is found unenforceable, it will be limited or eliminated to the minimum extent necessary.
17. ENTIRE AGREEMENT
These Terms and our Privacy Policy constitute the entire agreement between you and Prelien LLC.
18. CONTACT
Prelien LLC — rentnotice.com
These Terms of Service were last updated March 27, 2026. rentnotice.com is operated by Prelien LLC. rentnotice.com is not a law firm and does not provide legal advice.
